How to Access the Virtual Event

Logging in for the first time

  1. Once registered, you’ll receive an email from with login information. Be sure to whitelist it as this is the email address you’ll receive all notifications from.
  2. A window will then ask that you create a password for your account.

Logging in once you have an account

  1. Go to: Enter the email you used to register and the password you created.
  2. Click enter to connect to the event.

Note: If you have forgotten your password after entering your email, click on “Send me a magic link” and you’ll receive an email to reset your password.

Problems logging in?

Email for assistance.

General Virtual Conference FAQs

What is happening to WardsAuto UX Conference?

The WardsAuto UX Conference has joined forces with TU-Automotive Detroit, TU-Automotive Awards, WardsAuto Interior Conference, and ADAS & Autonomous Vehicles. More information here!

When will the event take place?

For three days on August 18-20th, 2020

How does this affect my registration?

If you have already registered for your ticket, you don’t need to take any action as your ticket will be automatically transferred to the physical 2021 event and the 2020 Virtual event. For sponsors, exhibitors, speakers and registered attendees for the in-person August event, we’ve been in touch via email to share more information about how to join the Virtual Event.

What will the next physical event be?

Our in-person version of these events to May 25-26, 2021 at the Suburban Collection Showplace, Novi | MI.

What is happening to the awards?

The 2020 Wards 10 Best UX Awards Ceremony will still be running virtually as we recognize the importance of celebrating the industry’s people and progress! More information here. The winners will be announced in July.

I have technical questions about Swapcard

Please visit this page if you are an attendee looking for information on our virtual platform.

What does this mean for exhibitors/sponsors?

A member from our sales team should have been in touch with the update on moving to virtual and what this means for your booth or sponsorship. If not, we apologize, and please get in touch with We are continuing to work diligently to ensure all details are buttoned down and we thank you for your patience.

What are the digital opportunities for companies through a virtual event?

We are glad you asked! Check out our brochure to find out how to amplify your reach and maximise brand reach.

Question not answered?

We understand you might have more questions during this time and we invite you to reach out to Freya at She will make sure the enquiry is directed to the correct person and you receive a prompt response.

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